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一封售后服务邮件 An E-mail of After-sales Service

时间: 2015-11-11 19:06; 作者: dy  电脑版浏览

Dear Sir,
Last year, I bought a refrigerator from your store. I was very satisfied with its shape and color. At first, everything went well and it ran normally. But about half a year ago, some operational problems occurred. I found that the refrigerator made loud noise when it worked. The noise was from low to loud and sometimes it even stopped working. Besides, recently I found that it is odorous. I don't even want to open it. We are deeply disappointed about it. It's appreciated if you could send a person to repair it as soon as possible. Please call us before coming. The telephone number is 6606 5531. Look forward to hearing form you soon.
Sincerely yours,
Michael
亲爱的先生:
去年我在你的店里买了一台冰箱。我很满意它的款式和颜色。起初,一切都很好而且运行正常。但是大约一年前就出现了一些操作问题。我发现冰箱运作的时候发出很大的噪音。噪音由小慢慢变大,有时候甚至不运转了。除此之外,最近我发现它又一股臭味。我甚至不想打开它了。我们对它十分失望。如果你能尽快派人来修的话我将不胜感激。来之前请给我们电话,号码是66065531.期待你尽快回复。
迈克尔
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