A：Canyouprovidesamples?Howmuchdoesitcost?
B：Yes,wecanprovidesamples,butyouneedtobearthesampleandshippingcosts.
A：Howaboutthesamplefee?Canitberefunded?
B：Ifyouplaceanorder,wecanrefundthesamplefee.
A：Canyouintroducethisproducttome?
B：Sure.Thisisourlatestproduct,whichismadeofhigh-qualitymaterialsandhasexcellentperformance.
A：What’stheproduct’sadvantagecomparedtoothersonthemarket?
B：Ourproducthasalongerlifespanandismorecost-effective.Inaddition,wecanprovidecustomizedservicesaccordingtoyourspecificneeds.
A：Canyouofferalowerprice?
B：I'msorry,butourpriceisverycompetitive.What’syourtargetprice?
A：Mytargetpriceis$5perunit.
B：I'mafraidwecan'tofferyouthatprice.Ourproductioncostisalreadyverylow.
A：I'dliketoplaceanorder.HowshouldIarrangeproduction?
B：Pleaseprovideuswiththeproductspecifications,quantity,deliverydate,andotherrelevantinformation.Wewillarrangeproductionaccordingly.
A：Howaboutproductiontime?
B：Productiontimeusuallytakes10-15days,dependingontheproducttypeandquantity.
A：Hello,I'dliketoconfirmthepurchaseorder.
B：Sure,what’stheordernumber?
A：Theordernumberis123456.
B：Gotit.What’sthequantity,deliverydate,andshippingmethod?
A：Thequantityis1000pieces,thedeliverydateisJune1st,andweneeditshippedbyair.
B：Okay.Wewillconfirmthedetailsandsendyoutheinvoicesoon.
A：Canyouprovideaninvoice?
B：Sure.Pleaseprovideuswithyourcompanyname,address,taxIDnumber,andotherrequiredinformation.
A：Canyouprovideanelectronicinvoice?
B：Yes,wecanprovideelectronicinvoicesinPDForotherformats.
A：Howlongisyourquotationvalid?
B：Ourquotationisvalidfor30days.
A：Canyouextendthevalidityperiod?
B：Yes,ifyouneedmoretime,pleaseletusknowinadvanceandwecanextendthevalidityperiodaccordingly.
A：I'dliketopersonallycheckthegoodsbeforeshipment.Isthispossible?
B：Sure,youcanarrangeforaninspectionofthegoodsbeforeshipment.
A：HowshouldIarrangetheinspection?
B：Youcanarrangeaninspectioncompanyorcometoourfactoryforaninspection.Pleasenotifyusinadvance.
A：CanImixdifferentproductsinonecontainer?
B：Yes,youcanmixdifferentproductsinonecontainer,aslongastheyarecompatibleandcanbesafelyloaded.
A：HowshouldIarrangetheloading?
B：Wewillprovideprofessionalloadingservices,butpleasenotifyusinadvanceofthetypeandquantityofproductstobeloaded.
A：Whatarethepaymentterms?
B：Ourpaymenttermsareusually30%depositbeforeproductionand70%balancebeforeshipment.Wecanalsoacceptotherpaymentmethods,suchasL/C,T/T,andWesternUnion.
A：Isthereanydiscountforprepayments?
B：Yes,ifyoupaythefullamountinadvance,wecanofferyoua3%discount.
A：Ireceivedthegoods,butthequalityisnotgood.WhatcanIdo?
B：I'msorryfortheinconvenience.Pleaseprovideuswithspecificinformationaboutthequalityissueandwewilltakeresponsibilityandprovideasolution.
A：Canyouprovidecompensation?
B：Yes,wecanprovidecompensationaccordingtothespecificsituation.
A：Ihaven’treceivedthegoodsontime,what’sthereasonforthedelay?
B：I'msorryforthedelay.Thedelaywascausedbyamanufacturingissue,butwearemakingeveryefforttospeeduptheproduction.
A：WhenwillIreceivethegoods?
B：Thegoodswillbeshippedinthreedaysandwewillprovideyouwiththetrackingnumberassoonaspossible.
A：Iwanttocanceltheorder.What’stheprocedure?
B：We'resorrytohearthat.Pleaseprovideuswiththeordernumberandthereasonforcancellation,andwewillhandleitaccordingly.
A：Howabouttherefund?
B：Iftheproducthasnotbeenproduced,wewillprovideafullrefund.Ifithasbeenproduced,wewilldeducttheproductioncostandprovideapartialrefund.
A：Canyouprovideacooperationagreement?
B：Yes,wecanprovideacooperationagreement.Pleaseprovideuswithyourcompanyinformationandotherrequiredinformation.
A：Whatarethemaincontentsofthecooperationagreement?
B：Thecooperationagreementincludesthescopeofcooperation,responsibilitiesandobligationsofbothparties,paymentterms,andotherrelevantinformation.
A：Doesyourproductcomewithawarranty?
B：Yes,weprovideaone-yearwarrantyforourproducts.
A：What’sincludedinthewarranty?
B：Thewarrantyincludesanynon-humanqualityproblems.Ifthereisanyqualityissue,wewillproviderepairorreplacementservices.
A：HowshouldIarrangetransportation?
B：Wecanarrangetransportationforyou.Pleaseprovideuswiththeshippingaddressandotherrelevantdetails.
A：Whatkindoftransportationdoyouprovide?
B：Wecanprovidesea,air,andlandtransportationservicesaccordingtoyourneeds.